Shorter waits and spacious treatment areas are provided in Rambam's refurbished Hematology Institute. This, a wide range of treatments, and dedicated staff helps explain their success in turning life-threatening illnesses into chronic diseases.
More than 2,000 patients in Northern Israel visit the day clinics of the Hematology and Bone Marrow Transplantation Institute at Rambam Health Care Campus annually. To provide them with optimal treatment, structural changes were made to the Institute. Recently the refurbished Hematology Daycare Unit was inaugurated. The refurbished unit upgrades patient care at several levels, including improved and advanced services, more spacious set up, and new state-of-the-art equipment.
"Work in the unit occurs during two 12-hour shifts; during morning hours the Unit also provides emergency hematological services for patients with serious problems," explains Dr. Netanel Horowitz, Director of the Hematology Daycare Unit at Rambam. "We see dozens of patients every day, and after long years of providing dedicated care in difficult circumstances, we decided it was time for a change. The refurbished unit enables us to provide care in the most humane, professional and advanced manner, while ensuring safety, quality of care, and patient welfare."
One innovation in the refurbished unit is a reform in the work relationship between the Unit physicians and Rambam's cytotoxic pharmacy: "Preparing medications for hematologic patients is a complex process that takes time," says Dr. Horowitz. "We have succeeded in streamlining the work and reduced wait times for preparing medications by about 50% in the refurbished Unit. For both patients and staff, this is a significant step forward."
For the convenience of the patients, the refurbished unit has also installed a computerized Kio Flo system that enables patients to follow their treatment status. In this way, patients can evaluate their status and become more involved with their treatment. Feedback, according to staff members at the clinic, is very good.
In addition, advanced monitors were installed and changes made to provide more spacious hospitalization and treatment areas. To better treat complex patients, seven sitting stations and two controlled beds were added. There are also two isolation rooms for people with contagious diseases, a contact therapy room (reflexology), a training room for patients facing chemotherapy, and patient examination rooms.